Returns and refunds

Do you want to return an item?

No problem, if you are not satisfied with your purchase or want to exchange the product, you can return the item by following these simple instructions.
The right of withdrawal can be exercised within 15 calendar days from receipt of the goods.
To return or replace an item, enter your personal area, and click on the "Return and item" button or send an email to and we will give you all the information you need to proceed. Alternatively, you can click.

We will accept the return or replacement of any item purchased on our e-commerce if the item:

  • is undamaged;
  • is unworn;
  • will include the Luca Barra nameplate undamaged and not removed;
  • the original invoice of the online order is included;
  • will be returned within 14 days of receipt of the order.

The shipping cost in case of return of an item will be at customer’s expense.
We will provide a full refund or free exchange once we receive the damaged merchandise.

Happy shopping with Luca Barra e-shop!

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